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EX0-101 Real Exam Questions (Part 1)

Note: Highlight for Answers 1: Which of the following can include steps that will help to resolve an Incident? 1. Incident Model 2. Known Error Record A.1 only B.2 only C.Both of the above D.Neither of...

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EX0-101 Real Exam Questions (Part 2)

Note: Highlight for Answers 1: Which of the following do Technology metrics measure? A.Components B.Processes C.The end to end service D.Customer satisfaction Correct Answers: A 2: Which of the...

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